Refund policy
Last updated: August 31, 2026
At VeyroTech, we want you to be satisfied with your purchase. If you experience an issue with your order, please contact us as soon as possible so we can assist you.
Returns
We accept returns within 30 days of delivery.
To be eligible for a return, the item must:
• Be unused and in the same condition in which it was received.
• Include the original packaging and accessories.
• Not show signs of damage, misuse, or unauthorized modification.
Certain items may not be eligible for return if they have been used, damaged, or altered after delivery.
Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, contact us within 7 days of delivery.
Please provide:
• Your order number.
• A description of the issue.
• Clear photos or videos showing the item and packaging when applicable.
We will review the issue and, when appropriate, offer a replacement, exchange, or refund.
Refunds
Once your returned item is received and inspected, we will notify you regarding the status of your refund.
Approved refunds will be issued to the original payment method. Depending on your payment provider or financial institution, it may take additional business days for the refund to appear in your account.
Original shipping charges are generally non-refundable unless the return is due to an error on our part or the item arrived defective or damaged.
Return Shipping
For returns due to a change of mind, incorrect ordering, or other reasons not caused by VeyroTech, the customer may be responsible for return shipping costs.
If the return is caused by an incorrect, defective, or damaged item received from VeyroTech, we will work with you to resolve the issue.
Exchanges
If you need to exchange an eligible item, please contact us before sending the item back. Exchanges are subject to product availability.
How to Start a Return
To request a return or refund, contact us through the information provided on our Contact Information page. Include your order number and a brief explanation of the reason for your request.
VeyroTech reserves the right to refuse returns that do not meet the conditions outlined in this policy.
By placing an order with VeyroTech, you acknowledge and agree to this Return & Refund Policy.